Terms of Service
Introduction
Welcome to Headstone Hero. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services. If you do not agree to these terms, you should not use our website or services.
Use of Services
Our services are intended to help families honor and preserve the memory of their loved ones through headstone cleaning, memorial maintenance, and related offerings. You agree to use our services only for lawful purposes and in a manner consistent with all applicable laws and regulations.
Service Availability
While we strive to provide consistent and reliable service, availability may vary due to weather, scheduling, or other unforeseen circumstances. We reserve the right to modify, suspend, or discontinue services at any time without prior notice.
Booking and Payment
Booking a service through our website constitutes an agreement to pay the selected fees for the services requested. All payments must be made according to the terms specified at the time of booking. We reserve the right to cancel any service if payment is not received.
Service Plans
Our service plans, including seasonal cleanings and memorial care, are valid for the duration specified at the time of purchase. Services are generally not provided during December and January unless otherwise agreed upon. Refunds for unused services are subject to our discretion.
Customer Responsibilities
Customers are responsible for providing accurate information regarding the location and condition of the memorials. Any obstacles or access restrictions should be communicated in advance to ensure safe and effective service.
Limitation of Liability
Headstone Hero is committed to providing high-quality care for memorials; however, we are not liable for any pre-existing damage, natural wear, or unforeseeable incidents that may occur before, during, or after service. Our liability is limited to the amount paid for the specific service provided.
Intellectual Property
All content on the Headstone Hero website, including text, images, logos, and graphics, is the property of Headstone Hero or its licensors. Unauthorized use, reproduction, or distribution of our content is prohibited.
Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.
Termination
We reserve the right to terminate or restrict access to our services for any user who violates these Terms of Service or engages in behavior that is harmful, abusive, or illegal.
Governing Law
These Terms of Service are governed by the laws of the state of Missouri, United States, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved in the appropriate state or federal courts located within Missouri.
Changes to Terms
Headstone Hero reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.